rbajee FAQ
— Your Questions Answered

You must be at least 18 years old to register and play at rbajee. Age verification is required during registration. rbajee takes this seriously — accounts found to belong to underage players are closed immediately and any balance is forfeited. Please play responsibly and only if you meet the age requirement.

Go to the Login page and click "Forgot Password". Enter the mobile number linked to your rbajee account and you will receive a reset code via SMS. Enter the code, set a new password, and you are back in. If you no longer have access to your registered number, contact support at [email protected] with your account details.

No. rbajee allows one account per person. Creating multiple accounts is a violation of the Terms and Conditions and will result in all accounts being suspended and balances voided. If you have accidentally created a duplicate account, contact support immediately to have it resolved without penalty.

Account verification at rbajee is straightforward. After registration, you may be asked to submit a copy of your National ID card or passport. Upload the document through your account settings — verification is usually completed within 30 minutes. Verified accounts have higher withdrawal limits and faster processing times.

Log in to your rbajee account, go to the Deposit section, and choose your preferred payment method — bKash, Nagad, Rocket, bank transfer, or card. Enter the amount, follow the on-screen steps, and your balance is credited instantly. The minimum deposit is ৳200. Using bKash or Nagad from the rbajee app takes about 20 seconds.

The minimum deposit at rbajee is ৳200. There is no maximum deposit limit for standard accounts. All deposits are processed in BDT — there are no currency conversion fees. Your balance is shown in Taka at all times, so what you deposit is exactly what you see in your account.

Withdrawals at rbajee are processed within 15 minutes on average. For bKash and Nagad, the money typically arrives in your mobile wallet the same day. Bank transfers may take up to 24 hours depending on your bank. The minimum withdrawal amount is ৳500. Make sure your account is verified to avoid any delays.

Most rbajee deposits are credited instantly. If your deposit has not appeared after 10 minutes, first check your payment app to confirm the transaction was completed successfully. If the money left your account but has not appeared at rbajee, contact support at [email protected] with your transaction reference number. The team will resolve it within 30 minutes.

rbajee accepts bKash, Nagad, Rocket, bank transfer, and debit/credit card. All methods support both deposits and withdrawals. Mobile wallet methods (bKash, Nagad, Rocket) are the fastest and most popular among Bangladesh players. There are no fees charged by rbajee for any payment method.

Monster Crash is a crash game where a multiplier starts at ×1.00 and climbs upward in real time. You place your bet before the round starts, then watch the multiplier rise. You can cash out at any point — your winnings are your bet multiplied by the value at the moment you cash out. If you do not cash out before the monster crashes, you lose your bet. The crash point is determined by a provably fair algorithm — you can verify every result using the seed hash shown after each round. Visit Monster Crash to play.

RTP stands for Return to Player — it is the percentage of total bets a game pays back to players over a large number of rounds. For example, a slot with 96.5% RTP returns ৳96.50 for every ৳100 wagered on average over millions of spins. Higher RTP means better long-term value. At rbajee, all published RTP figures are independently verified. 3-Hand Casino Hold'em has one of the highest RTPs in the library at 97.84%.

Yes. All rbajee games use certified random number generators (RNG) that are independently audited by third-party testing labs. Crash games like Monster Crash are provably fair — the outcome of every round is determined before it starts using a cryptographic hash, and you can verify it yourself after the round ends. Slot and table game RNG certificates are available on request.

3-Hand Casino Hold'em lets you play three poker hands simultaneously against the dealer. Each hand starts with an Ante bet. You and the dealer each receive two hole cards, and five community cards are dealt. You decide whether to Call or Fold on each hand independently. The dealer needs a pair of fours or better to qualify. If the dealer does not qualify, Ante bets pay 1:1 and Call bets push. Visit 3-Hand Casino Hold'em for the full rules and to play.

Yes — every rbajee game is fully mobile optimised and runs in your phone's browser without any plugins or downloads. For the best experience, download the free rbajee app from the App page. The app loads games faster, supports biometric login, and sends push notifications for new bonuses. It works on Android and iOS and takes up only 18 MB.

Minimum bets vary by game. Most slots and crash games start from ৳10 per round. Live dealer tables typically start from ৳50 per hand. Table games like 3-Hand Casino Hold'em start from ৳20 per hand. All bets are placed in BDT with no conversion required. You can check the exact bet limits inside each game before placing a wager.

New rbajee players receive a 100% match bonus on their first deposit, up to ৳5,000. If you deposit ৳2,000, you get ৳2,000 bonus — giving you ৳4,000 to play with. The bonus is credited automatically — no promo code needed. It can be used on any game in the rbajee library including crash games, slots, live dealer, and table games.

Wagering requirements specify how many times you need to play through a bonus before you can withdraw it as cash. For example, a ×20 wagering requirement on a ৳1,000 bonus means you need to place ৳20,000 in total bets before the bonus converts to withdrawable cash. Full wagering terms for each promotion are listed in the Terms and Conditions. Always read the terms before claiming a bonus.

Free spins are credited to your account and can be used on the specified slot game. Each free spin has a fixed value — typically ৳10 per spin. Winnings from free spins are added to your bonus balance and are subject to wagering requirements before withdrawal. Free spins expire after 7 days if unused. Check your account notifications to see any active free spin offers.

Yes. rbajee runs weekly cashback promotions for regular players — typically 10% cashback on net losses up to a set limit. Reload bonuses are offered on selected days and are announced through the rbajee app and email. These promotions are available to all verified accounts and are credited automatically when the conditions are met.

Visit the App page on the rbajee website and follow the download instructions for your device. Android users download the APK directly — you may need to enable "Install from unknown sources" in your phone settings. iOS users can install via the Safari browser prompt. The app is free, takes up 18 MB, and works on Android 6.0+ and iOS 13+.

First, check your internet connection — a stable 4G or Wi-Fi connection is recommended. If the connection is fine, try closing the app completely and reopening it. If the problem persists, clear the app cache in your phone settings, then relaunch. If you are still having issues, uninstall and reinstall the latest version from the App page. Contact support if the problem continues.

Yes. The rbajee app supports biometric login on both Android and iOS. After your first login with your password, go to Settings inside the app and enable biometric login. From that point, you can open the app and log in with a single fingerprint tap or face scan — no need to type your password every time.

Log in to your rbajee account, go to Account Settings, and select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — decreasing a limit takes effect straight away. rbajee encourages all players to use these tools.

You can activate a cooling-off period (1 day to 6 weeks) or a full self-exclusion (6 months to permanent) from the Responsible Gaming section in your account settings. During self-exclusion, you cannot log in, deposit, or play. If you need immediate help, email [email protected] and the team will close your account within 24 hours. Visit Responsible Gaming for more information and support resources.

rbajee takes problem gambling seriously. If you feel that gambling is affecting your finances, relationships, or mental health, please reach out. You can self-exclude directly from your account settings, or contact our support team at [email protected]. The Responsible Gaming page has detailed information on support resources available to players in Bangladesh. You are not alone — help is available.